LIFTED VEHICLES
Perfection Wheels is NOT liable for fitment issues related to a vehicle that has a modified ride height. We can only recommend fitment per application. Perfection Wheels suggests following the tire/wheel sizes specified by the manufacturer of the lift kit on your vehicle.
STANDARD SHIPPING DAMAGE
Perfection Wheels ensures each package is shipped. Please inspect your merchandise for damage when you receive your shipment. If your merchandise is damaged, either refuse it or sign it as damaged. Then notify us immediately.
TRUCK FREIGHT SHIPPING DAMAGE
Wheel and tire packages ship truck freight on pallets. Every pallet is strapped and shrink-wrapped. Please remove and inspect all pieces of the shipment prior to signing the delivery receipt. If the shipment is damaged, please note this on the delivery receipt and then contact us about the shipment.
DEFECTIVE OR INCORRECT MERCHANDISE
If you receive defective or incorrect merchandise, notify Perfection Wheels immediately prior to mounting wheels to tires or any product to a vehicle. We will work with you to get the product replaced in the most efficient manner possible. If you have a defective product, please call us (309) 829-1367 & email us pictures of the issue to james@perfectgionwheels.net
Defective replacement procedure will be: The customer pays for the replacement product; we ship it to you. You have the product swapped out for a replacement. If a wheel is a defective wheel, put the defective wheel in the new replacement wheel box with the proper packaging inside the box. We will arrange to pick up defective products. Once this product is received back by us, we will issue a refund for the replacement product sent to you.
INITIATION OF PAYMENT CHARGEBACK
Placing a chargeback/cancellation of payment for merchandise ordered from Perfection Wheels is strictly prohibited. In this case, the customer will be liable for all return shipping, product replacement costs, Perfection Wheels employee time involved, and all attorney fees. Perfection Wheels is associated with retrieving our funds and merchandise. By selecting the "I agree to the terms and conditions" box at checkout is a binding contract between Perfection Wheels & the customer, making the purchase that they agree to all terms & conditions. You, the consumer, acknowledge that you are ordering a custom-built product from Perfection Wheels that is a non-cancellable order once you make payment. By making payment to Perfection Wheels, you accept these conditions.
WARRANTIES
Perfection Wheels follows all manufacturer warranty policies. If you feel you have a product that falls under a manufacturer's warranty, take photos of the product and email them to Email Warranty.
IMPORTANT
Perfection Wheels IS NOT RESPONSIBLE FOR THE INSTALLATION OF THE PRODUCT. VERIFICATION THAT ALL MERCHANDISE HAS BEEN RECEIVED IS THE RESPONSIBILITY OF THE PURCHASER. SOME PRODUCTS SHIP FROM SEPARATE LOCATIONS. i.e. LUG NUTS, CENTER CAPS, AND ACCESSORIES. NO CIRCUMSTANCES IS RIMZ ONE RESPONSIBLE FOR ANY LABOR OR INCIDENTAL CHARGES, INCLUDING THOSE RELATED TO WARRANTY, DEFECTIVE, DAMAGED, OR INCORRECT MERCHANDISE.
WARNING: Some of the products sold can expose you to chemicals which are known to the State of California to cause birth defects or other reproductive harm. For more information, go to p65warnings.ca.gov.
PRICING ERRORS
Order Acceptance and Cancellation. You agree that your order is an offer to buy, under these Terms, all products and services listed in your order. All orders must be accepted by us, or we will not be obligated to sell the products or services to you. We may choose not to accept orders at our sole discretion, even after we send you a confirmation email with your order number and details of the items you have ordered.
Prices and Payment Terms.
(a) All prices, discounts, and promotions posted on this Site are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Price increases will only apply to orders placed after such changes. Posted prices do not include taxes or charges for shipping and handling. Standard shipping is free for all orders to the 48 contiguous states and for a fee to the non-contiguous states and international orders. All such taxes and charges will be added to your merchandise total and will be itemized in your shopping cart and in your order confirmation email. We strive to display accurate price information; however, we may, on occasion, make inadvertent typographical errors, inaccuracies or omissions related to pricing and availability. We reserve the right to correct any errors, inaccuracies, or omissions at any time and to cancel any orders arising from such occurrences.